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Conflict is a part of everyday life. It is unavoidable. Alternate Dispute Resolution including Mediation, includes an array of non-violent problem solving methods that avoid time delays, expense and pain.

Mediation is strictly confidential and emphasizes a clear, productive, and non threatening method of communication. With the help of a neutral third party, individuals, families, and organizations can peacefully resolve their differences. They share their thoughts, understand motives, acknowledge misunderstandings and voluntarily work through their disputes. Mediation has become the preferred way to resolve conflicts.

Mediation is used to settle all types of family disputes, employer-employee disagreements, consumer complaints, international disputes as well as civil cases previously handled in court. Mediation transforms an adversarial conflict into a win/win rather than a win/lose.

We offer a complimentary 30-minute consultation to explain the process and answer your questions. Please call Marilyn at (919) 362-7133 or email her at for your complimentary session.

Dear Marilyn:

The purpose of this communication is to express my sincere appreciation and gratitude to you for doing such a dynamic job in each of the workshops that I have attended.

I left the "Effective Communications" workshop in March 2003 feeling empowered to go out and conquer the universe using the very simple and pragmatic strategies that you taught.

I've been so impressed with your expertise in the area of effective communication and conflict mediation that I am going to recommend to Mrs. Shirley Cohen, Director of Student Services for Johnston County Schools, that the Student Assistance Program utilize your strategies in formulating their action plans for the upcoming school year.

Once again, I would like to say thank you for all of your hard work and diligence in helping to make Family/Community Awareness Day in April a success.

Lindsey B.
Johnston County Schools